Legal

Terms of service

These terms govern your use of CapRaise. By creating an account or paying for an engagement, you agree to them.

Last updated 5 October 2026.

1. What the service is

CapRaise is software for running a capital raise. It holds your company and raise details, the investor list you build, the outreach cadence you set, the record of what was sent and what came back, and the pipeline through to committed capital.

It is software, not a broker-dealer, placement agent, investment adviser or underwriter. We do not solicit investment on your behalf, introduce you to investors, recommend securities, or take any part in the terms of a financing. We receive no commission, success fee or other compensation tied to whether or how much capital you raise. The engagement fee is the whole of what you pay us and the whole of what we earn from you.

Nothing in the product is legal, tax, accounting or investment advice. You are responsible for complying with the securities laws that apply to your offering, including any restrictions on general solicitation, investor accreditation and the jurisdictions you approach.

2. Your account

  • You must give accurate account information and keep your credentials to yourself.
  • You are responsible for everything done through your account. Tell us at hello@capraise.com if you believe it has been accessed by someone else.
  • One account is one customer. Accounts are not shared between companies.
  • You must be old enough to enter a contract in your jurisdiction and authorised to act for the company whose raise you run.

3. Fees and payment

An engagement costs $4,500, charged once. There is no retainer, no per-seat charge and no recurring subscription. The price is set and read server-side; the amount you are charged at checkout is the amount shown here.

Payment is processed by our payment processor. We do not receive, store or have access to your full card number. A campaign becomes available to run once the payment settles.

Refunds are not automatic and there is no stated refund window. If something has gone wrong, write to hello@capraise.com and we will deal with it case by case. Taxes, where they apply, are yours.

4. Your content and your list

Your company details, raise details, investor records, pitch material, notes and documents are yours. We claim no ownership of them. You grant us only the permission we need to host, process, back up and display them to you so the product can work.

Your records are scoped to your account at the database level: another customer cannot read your pipeline, your list or your documents, including by guessing an identifier. You may export or delete your records at any time. See the privacy policy for what we do with personal data.

You are responsible for having a lawful basis to hold and contact the people on your investor list, and for honouring any request from them to be removed.

5. How outreach works

You write the pitch and set the cadence. The campaign is operated against what you set: the platform holds the sequence, the segments, the pipeline and the record of every touch and reply.

We make no promise about results. We do not guarantee that any investor will reply, take a meeting, conduct diligence or commit capital, and we do not guarantee a reply rate, a meeting count, a timeline or an amount raised. Fundraising outcomes depend on your company, your market and your terms.

6. Acceptable use and anti-spam

You agree not to use CapRaise to:

  • send unsolicited bulk mail to people who have no plausible interest in your offering, or to addresses obtained by scraping, purchase from a list broker, or guessing;
  • misrepresent who you are or who you represent, falsify headers or sender identity, or use a misleading subject line;
  • continue contacting anyone who has asked you to stop, or ignore an unsubscribe or opt-out request from a recipient;
  • make statements about your company, its financials, its traction or its investors that you know to be untrue;
  • offer securities where doing so would be unlawful, or to a person who may not lawfully be offered them;
  • upload malware, attempt to reach another customer's data, probe or load-test the service without written permission, or work around a rate limit or access control;
  • resell or sublicense access to the service.

You must comply with the anti-spam law that applies to you and your recipients, including CAN-SPAM in the United States, CASL in Canada, and the GDPR and PECR where European or UK recipients are involved. We may suspend a campaign we have reason to believe is breaking this section, and we will tell you why.

7. Availability

We work to keep the service available and will give notice of planned maintenance where we reasonably can. We do not offer an uptime commitment or service-level agreement, and the service is provided as is, without warranties of any kind beyond those that cannot lawfully be excluded.

8. Limitation of liability

To the fullest extent the law allows, neither party is liable to the other for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost capital or lost business opportunity, however caused.

Our total liability arising out of or relating to these terms is limited to the amount you paid us in the twelve months before the event giving rise to the claim. Nothing here limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited.

9. Suspension and termination

You may stop using the service and delete your account at any time. We may suspend or terminate an account that breaches these terms, that is being used unlawfully, or whose payment is reversed. Where we suspend an account, we will tell you why and, where it is reasonable to do so, give you a chance to put it right.

On termination you keep the right to export your records for a reasonable period. Sections 4, 8 and 10 survive termination.

10. Changes, law and contact

We may change these terms. If a change materially reduces your rights, we will give notice before it takes effect, and continuing to use the service after that date means you accept the new version. The date at the top of this page is the current revision.

These terms are governed by the law of the jurisdiction in which CapRaise is established, and the courts of that jurisdiction have exclusive jurisdiction over any dispute, without affecting any right you have to bring a claim where you live.

Questions about these terms: hello@capraise.com.